Responsible Gaming Play Safe, Stay in Control
We're committed to providing a safe and responsible gaming environment. Your wellbeing is our priority.
Self-Control Tools
Take control of your gaming with our responsible gambling tools
Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending
Loss Limits
Set maximum loss limits to protect your bankroll
Session Time Limits
Set time limits for your gaming sessions with automatic reminders
Take a Break
Temporarily suspend your account for 24 hours to 6 months
Self-Exclusion
Permanently or temporarily exclude yourself from gambling
Reality Check
Get regular notifications about your playing time and spending
Warning Signs
Recognize the signs of problem gambling early
Problem Gambling
Early warning signs to watch for
- Spending more money or time gambling than you can afford
- Gambling to escape problems or relieve feelings of anxiety or depression
- Lying to family or friends about your gambling activities
- Chasing losses by gambling more to win back money
- Borrowing money or selling possessions to fund gambling
- Neglecting work, family, or personal responsibilities
- Feeling guilty, anxious, or depressed about gambling
- Having arguments with family or friends about gambling
Gambling Addiction
Serious signs requiring immediate help
- Unable to control or stop gambling despite wanting to
- Gambling with money needed for bills or essentials
- Experiencing withdrawal symptoms when not gambling
- Needing to gamble with increasing amounts to feel excitement
- Repeatedly unsuccessful attempts to cut down or stop
- Preoccupation with gambling (constantly thinking about it)
- Jeopardizing relationships, job, or education due to gambling
- Relying on others to provide money for gambling debts
Tips for Safe Gambling
Follow these guidelines to keep gambling fun and safe
Set a Budget
Only gamble with money you can afford to lose. Never use money meant for bills or essentials.
Set Time Limits
Decide how long you want to play before you start and stick to it. Take regular breaks.
Never Chase Losses
Accept losses as part of the game. Trying to win back losses often leads to bigger losses.
Avoid Gambling Under Influence
Don't gamble when you're upset, depressed, or under the influence of alcohol or drugs.
Balance with Other Activities
Gambling should be one of many leisure activities, not your only form of entertainment.
Keep Perspective
Remember that gambling is entertainment, not a way to make money or solve financial problems.
Get Help & Support
Professional organizations ready to help you
GamCare
24/7 SupportFree confidential advice and support for anyone affected by problem gambling
BeGambleAware
24/7 SupportIndependent charity providing information and support for problem gambling
Gamblers Anonymous
Meetings AvailableFellowship of men and women who share experiences and support each other
GamStop
Self-ExclusionFree service to self-exclude from all UK licensed gambling sites
National Council on Problem Gambling
24/7 HelplineUS-based helpline and resources for problem gambling
Gambling Therapy
Online SupportGlobal online support service offering practical advice and emotional support
Underage Gambling Prevention
Protecting minors from gambling
Age Verification Process
How we ensure all players are 18+
Registration Check
Age verification starts during account registration
Document Upload
Upload valid ID (passport, driver's license)
Automated Verification
Our system verifies your documents instantly
Manual Review
If needed, our team manually reviews documents
Account Activation
Once verified, full access is granted
Parental Control Tools
Protect your children from accessing gambling sites
Net Nanny
Comprehensive parental control software
Qustodio
Monitor and control online activities
Norton Family
Web filtering and time supervision
Kaspersky Safe Kids
Block inappropriate content and apps
Our Commitment
How we promote responsible gambling
Education
Providing information about risks and responsible gambling practices
Tools & Controls
Offering self-exclusion, limits, and reality checks
Support
Partnering with organizations to provide help and resources
Monitoring
Detecting and intervening in problematic gambling behavior
Frequently Asked Questions
Common questions about responsible gaming
How do I set deposit limits?
Go to Account Settings > Responsible Gaming > Deposit Limits. Choose daily, weekly, or monthly limits. Changes take effect immediately for increases and after 24 hours for decreases (cooling-off period).
What is self-exclusion and how does it work?
Self-exclusion allows you to block access to your account for a set period (6 months, 1 year, 5 years, or permanently). During this time, you cannot access your account, make deposits, or play games. For UK players, we recommend using GamStop for multi-operator exclusion.
Can I take a temporary break from gambling?
Yes! Use our "Take a Break" feature to suspend your account for 24 hours, 7 days, 30 days, or up to 6 months. During this period, you won't be able to log in or receive marketing communications. This is perfect if you need a short break.
How do reality checks work?
Reality checks are pop-up notifications that appear at regular intervals (every 30, 60, or 90 minutes) showing how long you've been playing and your net wins/losses. This helps you stay aware of your gambling activity and make informed decisions.
Where can I get help for gambling problems?
Contact GamCare (0808 8020 133), BeGambleAware, Gamblers Anonymous, or other support organizations listed on this page. All services are free, confidential, and available 24/7. You can also contact our support team who can help you access these resources.
How do you prevent underage gambling?
We use strict age verification during registration, requiring valid ID documents. We also employ automated systems to detect suspicious accounts, monitor for underage access attempts, and work with third-party verification services. Parents can use filtering software to block gambling sites.
Need Help?
If you or someone you know has a gambling problem, help is available 24/7